Frequently asked questions

Below are frequently asked questions we receive about travelling and vaccinations. Do you have any other questions? Please contact us or visit one of our Travel Clinics.

Appointment

No. KLM Health Services’ Travel Clinics are for everyone, irrespective of your means of travel or the airline you might be flying with.

It is preferable to make an appointment online. This enables us to prepare for your visit and avoids unnecessary waiting. You can also drop by at the last minute, but keep in mind that you may have to wait then.

Yes, you can. Our Travel Clinics have extended opening hours: At Schiphol-East, Amsterdam Centre, and in The Hague we are open outside office hours on Saturdays, and on Wednesday and Thursday night until 8:30PM. Schiphol Centre (in Departures) is, outside office hours, also open on Sundays. Click here for an up-to-date overview of the opening hours of each clinic.

It is indeed possible to make appointments for several people at the same time. You can do so via our website or you can call us on 0900 109 109 6 (from Monday to Friday between 8.30 and 17.00).

To change or cancel an appointment call us on 0900 109 109 6 (from Monday to Friday between 8.30 and 17.00).

It can happen that you miss an appointment. However, if you fail to cancel an appointment or do so too late, we have to charge you for the time that we reserved for your appointment. You can then make a new appointment online.

Costs

Please see the up-to-date overview for the vaccination rates.

During your consultation, in addition to being given the necessary vaccinations you will also always receive personal travel advice. This service is an automatic part of a consultation at one of our Travel Clinics because we want to make sure that you are well prepared for your journey. You will always be vaccinated and advised by a specialist travel nurse who is fully up-to-date on the latest LCR (National Coordination Centre for Travel Advice) guidelines. This ensures that you are always fully aware of what you must prepare for and the best way to do so. Moreover, you will also have the opportunity to ask questions during your consultation. Administrative costs are also included in the consultation charge.

Depending on your policy, some or all of the costs could be reimbursed. This varies per policy and per insurer. An overview of vaccination costs reimbursed by health-insurance companies with which KLM Health Services’ Travel Clinics collaborates can be viewed here. You can also check the conditions of your policy or contact your insurer.

Pregnancy

You should always seek the advice of your obstetrician or gynaecologist before making the trip. Depending on your destination, you might be advised to get yourself vaccinated against certain infectious diseases. It’s usually not necessary to get yourself vaccinated if you are travelling to countries in Western Europe, North America, Japan and Australia/New Zealand. In these regions and countries there are no infectious diseases that you’ll need to be vaccinated against and, generally speaking, the level of healthcare in them is the same as what you’ll be accustomed to receiving in the Netherlands. You’d be wise, however, to bear in mind that on a long flight you run a higher risk of complications, such as thrombosis or an embolism. For journeys to other destinations, we’ll be pleased to advise you in a consultation. During this consultation you’ll be given bespoke advice and you might even be discouraged from making the journey. It’s also important to find out which conditions your airline imposes with respect to flying during pregnancy. The stage of the pregnancy, whether it’s a multiple pregnancy and whether it’s a pregnancy without complications all play important roles.

Are you pregnant and do you need vaccinations? Consult with a doctor or nurse to decide what is best. This also applies to malaria medication. Whether you can have vaccinations when you are pregnant depends on the type of vaccination. Travelling to a tropical or sub-tropical country always involves an increased medical risk. Consider whether this journey is necessary or whether you would like to postpone your trip. Read more about pregnancy.

Are you pregnant or do you intend to become pregnant in the near future, and are you planning a trip? Travelling during pregnancy does not have to be a problem. Prepare well for your journey and adjust your travel plans where necessary. Do you need vaccinations? Consult with a doctor or nurse to decide what is best. This also applies to malaria medication. Read more about pregnancy.

Our Travel Clinic nurses can tell you all you’ll need to know about pregnancy and travel to a malaria region and, afterwards, you can decide whether you still want to make the journey. Not all malaria tablets can be taken during pregnancy. If malaria tablets are recommended for your journey, the travel nurse will consult one of our doctors before issuing a prescription.

Side effects and use of medicine

If you are healthy, you will generally not experience any discomfort or side effects from the vaccinations. However, some people react more strongly to vaccinations than others. You may experience:

  • Fatigue
  • Dizziness
  • Headache
  • A slight temperature
  • Painful sensation in the arm

If you do experience side effects, they will generally be mild and often pass within two days.

No, contraceptives and vaccination go together without any problems.

In general, this is no problem at all. You may experience a sore arm or slight dizziness after a vaccination, but during sports or at work you will hardly experience any discomfort from your vaccination.

Yes, some medicines interfere with vaccinations. If you take medication, please contact a Travel Clinic in good time. The nurse will tell you which vaccinations you need and whether you need to visit special consultation hours. We can then advise you about the possible consequences of the vaccinations in combination with your medication.

In most cases you will experience little discomfort after vaccination. Side effects may include: a stiff, painful muscle, a slight fever, or redness around the injection site. Side effects are generally mild and will usually disappear within two days.

Malaria

The need to take malaria pills depends on the destination and the duration of your stay. This will be discussed during your visit to our Travel Clinic.

During your consultation one of our travel nurses can issue a prescription for malaria tablets for you. If you live in the Netherlands the prescribed tablets can be sent to your home address. Malaria tablets can also be dispensed directly by our own pharmacy in our Schiphol Centrum location, in which case you can pay for the tablets immediately at our Travel Clinic. You can also take the prescription and buy the tablets at any other pharmacy.

Malaria tablets can also be prescribed for children. To ensure that the correct dosage is prescribed, our travel nurse will weigh your child during the consultation.

This depends on the tablets and it will be discussed with you during your consultation. Moreover, instructions are given on the prescription and these will be printed on the label when you receive the tablets from the pharmacy. When planning an appointment, bear in mind that you’ll need to start taking some courses of malaria tablets up to three weeks before departure.

Vaccinations

This depends on your medical history, destination and the duration of your stay. During the consultation we will give you bespoke advice. It’s possible that for some activities, work or visa applications, for example, certain vaccinations may be recommended or even mandatory.

You are welcome to come to one of our Travel Clinics for vaccinations, even if you originally got vaccinated elsewhere. If you have a vaccination booklet, please bring it with you to your appointment at one of our locations.

Sometimes it is prudent to leave an interval between various vaccinations, especially in the case of long journeys or certain destinations. We recommend you to inquire 4 to 6 weeks prior to departure about the order and schedule of vaccinations you should follow.

In principle, this shouldn’t be a problem: alcohol and vaccinations generally tolerate each other well. However, any complaints and side effects that may occur after vaccination may be magnified by alcohol.

No, this is not yet possible. Read more about vaccinations.

In the Netherlands, infants are vaccinated against various diseases at an infant welfare centre. Travelling abroad may sometimes require additional measures. Children travelling abroad often receive the same vaccinations as adults. However, dosing and vaccination schedules may differ. For some vaccines, a minimum age applies. Vaccination against hepatitis A can be given from the age of 1 year, yellow fever from the age of 9 months and typhoid fever from the age of 2 years.

An obligatory vaccination has been assigned obligatory by a country. The country sets this requirement, which is intended to protect citizens against the import of communicable diseases. You are not allowed to enter a country without this obligatory vaccination. In some countries, for example, yellow fever vaccination is obligatory. A recommended vaccination is a vaccination for a certain destination as recommended by the National Coordination Centre for Travel Advice (LCR). The LCR is an independent foundation that establishes guidelines in the Netherlands on which vaccinations you need for a healthy stay at your destination. Its advice is therefore more than just an advice.

Vaccination is always useful. Most vaccines take effect quickly. Every day, and often at night as well, one of our Travel Clinics is open. You can just drop in or make an appointment.

Some vaccinations only give effective protection if you receive them at a certain time before your journey. The time depends on the type of vaccination, your age, which vaccinations you already received, what journey you are making and how long you will be away. We recommend that you get the required vaccinations approximately four to six weeks before departure. Are you travelling for more than 3 months, or are you emigrating? Contact us as soon as possible. Read more. Even when you are travelling last minute, vaccination is still useful!

This depends on the vaccinations you receive; some provide protection for a period of 3 years, others for 30 years or your entire life. In general the following vaccination periods apply:

  • Yellow fever: since July 2016 the WHO considers a lifelong protection after a single vaccination, this also applies for vaccinations given before 2016 (and which are valid for 10 years in the booklet). In some cases however, the LCR recommends to repeat vaccination every 10 years. For example with certain medical conditions or high risk destinations.
  • Typhus: three years.
  • DTP: ten years.
  • Hepatitis A: at least 30 years. The immunisation consists of two vaccinations. After the first shot you are protected for one year, after the second you are protected for thirty years or more. You should get the second vaccination at least six months after the first.

Always contact the Travel Clinic for sound travel advice.

Anyone who’d rather not fall victim to the flu is welcome to come to a KLM Health Services Travel Clinic for a flu jab. If you belong to a risk group your family doctor will give you more information about the flu jab. Furthermore, it’s even more important to get yourself vaccinated against the flu if you do shift work.

You might, for example, have lost your yellow booklet (vaccination booklet) and therefore be unsure which vaccinations you have already received from us, and when. We can furnish you with this information. However, in conjunction with your privacy, we will require a copy of a valid identification document (passport or identity card). If you would like to request this information, you can send an email to the Travel Clinic.