Looking for information regarding the COVID-19 health screening form for passengers flying to and from the Netherlands? Read here.

Medical certificate

If, due to health reasons, you are not certain if it is wise to fly, or if you need assistance during your journey, you should consult your GP prior to travelling.


In some situations you or your travel agent are required to complete a medical form:

These statements should be received by the airline you are using no later than 48 hours prior to departure. The rules in force have been laid down internationally but may differ for each airline. Please always contact your airline in advance.

Special assistance by KLM CARES

If you require help at the airport or if you are travelling with medical equipment, KLM CARES is there to assist you.